Terms and Conditions

The simple, plain-language terms that apply when you use this website, book a visit or workshop, or buy from the garden shop.

Using this website

These terms apply to using this website, booking garden tours, workshops and special days, and buying products from the garden shop. All prices are in New Zealand dollars.

Bookings and orders

A booking or order is confirmed once payment is received — straight away when you pay by card, or once your bank transfer has been received. Places are limited and are allocated in the order that payment is received.

Visiting the garden

Visitors attend the garden at their own risk. Please wear suitable footwear, supervise children at all times, and let me know in advance about any allergies or access needs so I can help you have a comfortable visit.

About herbs and skincare

Information about herbs on this site and in workshops is general and educational. It is not medical advice, and you should consult a qualified health professional before using herbs medicinally. Skincare products should be patch tested before use, and please check the ingredients for anything you are allergic to.

Delivery

Delivery is within New Zealand unless we agree otherwise. Cancellations and refunds follow the Refunds and Cancellations page.

Content and photographs

The text and photographs on this website belong to The Herbal Garden. Please ask before using them anywhere else.

Liability and your rights

My liability is limited to the extent New Zealand law allows. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993. New Zealand law applies to these terms.

Contact

Questions about these terms are welcome — email admin@herbalgarden.co.nz.

Last updated: November 2026